REAL sets out Electric Vehicle Consumer Code

Renewable Energy Assurance Ltd (REAL) has launched an Electric Vehicle Consumer Code.

On 13 February, Current+ reported that the code applies to suppliers and installers of domestic electric vehicle (EV) charge points, regardless of whether they are acting on their own account or as a sub-contractor. It spans pre-sale activities, contracts, installation and completing the work, after-sale activities and complaints handling and the dispute resolution process, though is not intended to interpret, nor replace or restrict the law.

Members of the code will have to ensure that both they and their sub-contractors have valid qualifications, including membership of the Electrician Associations, declare that they comply with the Institute of Engineering and Technology’s Code of Practice for EV Charging Equipment Installation, and have public liability insurance for themselves and any sub-contractors.

The code also compels members to have installers who have been trained to install chargers, are approved by a charge point manufacturer to install their products, only install chargers that are smart, and, for installations where the EV Homecharge Scheme grant can be claimed, only install chargers with a manufacturer’s warranty for parts and labour of a minimum of three years.

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